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Emily C
We had a tree fall on our roof and NBS was great helping us navigate the insurance claim and replacing our roof. Any issues that came up quickly became non-issues because they were immediately responsive. This is truly a local family business. I had cell phone numbers of the owner, job supervisors, office people. I saw the same people during the job and if there was going to be any change they let me know in advance and made sure I had the contact info for who would be on site. I never felt I was a bother with all my questions and really felt they wanted to make sure I was happy with the job during the entire process.