Joined In Jul 2021
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Baker staff live up to their reputation and the company’s motto of always good work. Their work ethic is impeccable, and their integrity and attention to detail is unrivaled. Baker recently installed HardiePlank on my home. I have high praise for all throughout the process starting with LaSonya in the office who answered my initial questions, Rob who provided the estimate and quickly answered my follow up questions, Pete who managed the installation taking care that all details were handled to perfection, Alex, Lonnie and Arnold, the installation team who took care at every turn to ensure the precision of the installation, the roofing crew who made sure the roof installed by another company several years ago was brought up to proper standards, and finally Marcos and his team who handled the finishing touches with the sealing and painting tasks. Pete was always a step ahead working with my schedule for a stress-free process, no small task. (After the job was finished, another service technician asked about the siding and finishing work because he was so impressed.) I am thrilled I chose Baker and highly recommend them.
I had 3 company's come out and give me a inspection/estimate for a stain on the ceiling/leak in my guest room. 2 of the companys said simliarly the same thing..that I need a 10x10,5x5 section of shingles removed and redone for $1200-$1500. They got on my roof and did some looking aorund in the area and said they had seen enough. They did NOT even get in the attic. Todds first thing was to ask for access to attic. He was up and at the leak in the room within mins, he had recorded his journey through the attic on his cellphone and showed me the leak area and the spot the leak was coming from. I WAS AMAZED. He explained to me what I was looking at and what the issue was. It was 1 nail!!!!!! YES just 1 nail. I couldn't believe it. He then got on the roof checked that same area as the other "roofers" and pin pointed a spot and said, ok so this is definitely the leak, hows 150$ sound?. I was hesitant at first it sounded to good to be true. I asked when someone could come fix it. He said he could do it right then. SO I said ok lets do it. within 15 mins he was done!!! Invoice and craftsmanship warranty(didnt even know that was included) in hand within another 15 mins.