Author: Pam41

Do NOT use Trinity!!! We started the process back on May 29th. Building permit took forever, and materials were to be delivered July 16th, and that was changed to the 24th. The roof was done the end of July. We had new gutters installed several months before the roof was done. They were supposed to remove them before the roof, and then re-install the new gutters. They trashed them! When in contact with Trinity, we were told it would be three weeks before gutters could be installed. In the middle of hurricane season. During those weeks our gardens were ruined by the rain falling off the roof. To make a looooong story shorter, they finally installed gutters on Sep. The back looked terrible. The gutters were misaligned. I called again. Mid-FL Gutters showed up to install new ones. Then they saw they were already done. They looked at them and remarked about the terrible job that was done. I called Trinity again. Tony said they would get with Mid-FL, as they were pleased with their work. Nothing. Called again. Tony gave me the runaround once more. Said he would contact me. Phone calls were made repeatedly time after time. He was always say he would contact me when they could add us to the schedule. Well, folks, it is the middle of December. Gutters have NOT been repaired. Once they are paid, don't think they will ever make an issues right. They obviously do not stand by their work. Definitely the worst experience I have ever had with a company. Shoddy work, and Anthony Stewart is a huge liar. They have cheated us out of the great gutters we had originally put up by Tiger, and refuse to correct their mistakes. 15 Apr 2021 Update to my original post: A month or so ago, Cameron Bensh, from Trinity, saw my review here. He contacted me too see what could be done. He apologized said they wanted to correct my issues. They were not aware there was a problem. Cameron told me they would get me scheduled for all new gutters. I said I would believe it when I saw it. In about a month, a truck pulled up out front. They were from Mid-Florida Seamless Gutters and said they were here to replace the ones that were put up months ago. They arrived around 10 AM, and by 3:30, the truck was gone - all torn down materials were hauled away by them and they left no mess behind. Great job, too! It certainly did take a while, but Cameron made sure the problem was corrected once he was aware of it. And, that's the important thing! Trinity made it all good now, so I'm happy. I changed to 5 stars from 1, just because Cameron went that extra mile for me.