Author: Shannon13

I cannot even express how grateful I am for all that Calloway roofing, especially Raul, has done for us. We had a terrible experience with another roofing company where their error caused severe water damage to the indoor portion of the home and excessive mold which required remediation. We were evacuated from our home for two months since the home was deemed unsafe to live in. We had called Calloway roofing to inspect what we thought was a minor issue with the roof. Raul came to our house and evaluated the entire roof, taking 95 pictures identifying every problem with the roof. He then spent 45 minutes with me explaining insurance, liability, warranties, reviewing our contract with the previous roofing company, and the proper way of constructing a roof versus how ours was completed. I was completely devastated when I was told we needed an entirely new roof. I thought we were almost finished with that company, and there was only a minor issue. He then provided guidance on the steps to take to hold the previous company liable for the replacement of the roof.This involved multiple days with several communications in order for me to completely understand what was required of me. He was my cheerleader throughout the entire process, and we ultimately were able to hold the previous roofing company liable for replacement of the entire roof. Calloway roofing received no payment for their expertise and time because they were not doing the repair to the roof themselves. It is hard to find a company with enough integrity that will help you without some financial gain. We would have hired them in a heartbeat had we had the option to have a new company replace the faulty roof. Their assistance, patience, and kindness was a godsend during what seemed to be a hopeless situation.